Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns under the following conditions:
Return Conditions
- Returns must be requested within 7 days of delivery
- Products must be unused and in original packaging
- Manufacturing defects are eligible for return
- Customer is responsible for return shipping costs unless product is defective
How to Request a Return
- Contact us at +8801797947919 or email info@brightbeauti.com
- Provide your order number and reason for return
- We will arrange for pickup or provide return address
- Refund will be processed within 5-7 business days after receiving the returned product
Non-Returnable Items
- Opened or used beauty products
- Products without original packaging
- Items damaged due to misuse
For any questions, please contact our customer support.